Big R will gladly accept your returns for exchange or store credit within 30 days of purchase. 

Merchandise must be in as-new condition (with tags, packaging intact, unwashed, unworn, etc.)

You must have proof of purchase for all cash returns.

If you do not have a receipt, the return will be made for the lowest sale price and for store credit only.


Big R does not cover ordinary wear and tear or damage caused by improper use or accidents.

If your item has a maufacturing defect in its materials or workmanship, you can return it for a refund or exchange. Used items must be clean for return or exchange. 


We do not return or exchange clearance items. All clearance items, guns, and power equipment are final sale.  

Power equipment items such as lawn mowers, weed eaters, hedge trimmers, chainsaws, air conditioners, power washers, compressors, generators (and any other power equipment not listed here) are not returnable. These items must go through the manufacturer's warranty for repair. 

All returns must be approved by a manager. Thank you!

For info on how to return an item you purchased online, click HERE