Shipping & Delivery 

Holiday Shipping Guidelines

Our goal at Big R is to always get your orders out to you as soon as possible. But the broad impact of Covid-19 has created disruptions throughout the product lifeline and also imposed extra regulations as well. USPS and UPS have warned all markets that there will be reduced capacity and meaningful delays. We encourage you to start your holiday shopping earlier than you normally might to avoid unexpected delays.

Orders placed Black Friday through Cyber Monday will be subject to a longer processing and shipping time, our elves will work to get your orders out as quickly as possible! If you need an item within a certain time frame (sooner than 10-14 days) please make sure and choose an expedited shipping option. 

Below find our deadlines for placing orders for Christmas Delivery. The below are order cutoff dates, we CANNOT guarantee delivery for holiday orders, especially once they are at the carrier, even for expedited shipping methods. We offer e-gift cards that go directly to your or to recepient emails for guaranteed gifting. They are redeemable both online and in-stores. Purchase those HERE

USPS

USPS HOLIDAY SHIPPING DEADLINES TO THE US

Service Order Cutoff Date
Retail Ground™ December 15 by 12 pm
First Class Mail® December 18 by 12 pm
Priority Mail® December 19 by 12pm
Priority Mail Express® December 21 by 12 pm

UPS

UPS HOLIDAY SHIPPING DEADLINES TO THE US

 Service Order Cutoff Date
Ground® December 10 by 12 pm
3 Day Select® December 20 by 12 pm
2nd Day Air® Services December 21 by 12 pm
Next Day Air Services December 22 by 12pm



Rates 

Flat Rate Shipping Rates are $8 for orders $1-34.99

$11 for orders $35-69.99 and

$15 for orders $70-99.99.

Orders $100+ Ship FREE! (unless there is a surcharge for weight, size, other specs.)

Shipping Policy

1)      Orders should ship the next business day after order was placed. 

2)      Rush or express orders generally ship same business day but depending upon time the order was placed they might ship next day.

3)      Shipping timeframe depends upon the above factor and the shipping option you have selected. 

Carriers

Currently we offer both USPS and UPS as trusted carriers for your order. If you have selected our Free Shipping option, we will ship whichever method is most efficient and shipping timelines are between 6-12 business days. 

In-Store Pickup

Depending on your location and the products you have chosen, your order may be eligible for in-store pickup. At checkout you will be able to choose a location near you and once processed your order will be picked up there. Your order will be reviewed and your card charged, the store will receive your order info, and the store location will email you or call you to let you know your order is ready for pick-up. Please bring the card that was charged and a photo ID to order pickup. For more information on the process or to ask questions please email [email protected] or call 888-201-0036.

Shipping to California

As of August 2018 we suspended shipping to California addresses as we work to update our product inventory and systems to notify customers of potential hazards as required by Proposition 65. We are sorry for any inconvenience this causes.